1win Rules and Regulations in India

Please read these general terms carefully before you use the platform. By ticking acceptance during registration or by continuing to use services, you enter a legally binding agreement.

• Eligibility and registration
  • You must be at least 18 years old and legally allowed to participate in online betting under the laws of your State or Union Territory.
  • One account per person is permitted. Duplicate accounts may be closed and related bets voided.
  • Accurate information must be provided during registration. Identity and age verification may be required before bets, withdrawals, or bonuses are allowed.
• Using the platform
  • You agree to use the site and app only for lawful purposes and not to interfere with security, manipulate odds, or misuse any feature.
  • You are responsible for maintaining the confidentiality of your login details and for all activity on your account.
• Changes to terms
  • The company may update these terms when operational, legal, or regulatory changes arise. Updated terms take effect once posted. Continued use constitutes acceptance of the revised terms.
• Content and intellectual property
  • All software, data, logos, text, and event information are protected by intellectual property laws. You may not copy, distribute, or exploit content without written permission.
  • Third-party content and data feeds are provided for your personal use. Errors or delays can occur, and such information is not a guarantee for any bet.
• Bonuses and promotions
  • Bonus offers are subject to specific rules displayed on the promotion page. Wagering requirements, bet eligibility, and expiry timelines apply. In case of conflicting terms, the promotion’s specific rules prevail.
• Liability and disclaimers
  • Services are provided on an “as available” basis. Technical interruptions may occur.
  • To the extent permitted by law, liability for any direct loss is limited to the amount of the disputed transaction or stake.
  • You are responsible for compliance with local legal restrictions and for any taxes that may apply to your winnings.
• Suspension and closure
  • The company may suspend or close accounts for policy breaches, legal requests, fraud, or responsible gaming reasons. Any action will follow the procedures set out in these terms and applicable law.

These general rules apply to all sports betting and other event-based markets unless a specific market rule states otherwise.

• Who can place a bet
  • Only verified users with sufficient balance can place bets. You must be eligible under local law and these terms.
• Bet acceptance and confirmation
  • A bet is accepted once it appears as “placed” or “accepted” in your betting history. Pending or processing status means it is not yet accepted.
  • Markets may be suspended or removed at any time. Bets submitted after an event has started or after market closure may be void, except in-play markets.
• Stakes, limits, and odds
  • Minimum and maximum stake limits vary by market and are displayed on the bet slip or market page.
  • Odds at the time of acceptance apply. Obvious pricing errors or palpable mistakes may result in bet adjustment to the correct price or voiding, as permitted by the rules.
• Settlement and results
  • Bets are settled based on the official result declared by the relevant governing body of the event. If an event is postponed, abandoned, or rescheduled, market rules will specify whether bets stand or are void.
  • For accumulator bets, if one selection is void, that leg may be settled at odds of 1.00, and the remaining legs will stand, unless market rules state otherwise.
• Restrictions and fair use
  • The company may restrict bets, refuse a bet, or limit payouts to manage integrity risk, comply with legal obligations, or protect responsible gambling.
  • Collusive or suspicious betting patterns, use of automated tools, or exploitation of technical faults are prohibited.
• Cancellations and cash out
  • You cannot cancel a bet after acceptance. Cash out may be offered on selected markets and is not guaranteed.
  • If technical issues prevent acceptance or correct display, affected bets may be void or settled at a fair and reasonable outcome, consistent with published rules.
• Maximum payouts
  • Maximum payout limits may apply per market, sport, or event. Limits are displayed in the relevant rules or on the market page.

These rules govern deposits, withdrawals, and balance management for your account in India.

• Supported methods and currency
  • Funding and withdrawals may be available through UPI, NetBanking, IMPS/NEFT, domestic cards, and approved e-wallets. Availability can differ by State or provider.
  • INR is supported. Currency conversion charges may apply if your funding source is not in INR.
• Deposits
  • Minimum and maximum deposit limits are shown in the cashier. Some providers set their own limits and fees.
  • Deposits should be made from a payment source in your own name. Third-party payments are not allowed and may be reversed.
  • Most deposits credit instantly, but delays can occur due to bank or network processing.
• Withdrawals
  • You may be asked to complete KYC checks before a withdrawal is processed, including valid government ID, PAN, and proof of address.
  • Withdrawals must be sent to a method in your name, subject to the same-route policy where practical.
  • Processing time depends on internal reviews and the provider’s timeline. Typical completion ranges from a few hours to several business days.
• Fees and adjustments
  • The platform does not routinely charge deposit or withdrawal fees. Your bank or wallet may apply charges.
  • If a deposit is reversed or charged back, related winnings may be cancelled and the account balanced accordingly.
• Transaction reviews and restrictions
  • Transactions can be delayed or limited to meet fraud prevention, AML, or responsible gambling checks.
  • Pending withdrawals can be cancelled by you until processing starts. The company may cancel or amend a transaction where required by law or to correct an error.
• Taxes
  • You are responsible for assessing and paying any taxes on your net winnings under Indian law. The platform may comply with applicable withholding requirements if legally obligated.

Responsible use of betting services is a core policy. Tools and support are available to help you manage your play.

• Player protection tools
  • Deposit, loss, and stake limits: set daily, weekly, or monthly caps on your account.
  • Time-outs and self-exclusion: take short breaks or exclude yourself for longer periods. Access will be restricted during the selected period.
  • Reality checks: on-screen reminders about session duration and recent bets.
  • Self-assessment: questionnaire to help you evaluate risk indicators in your betting behaviour.
• Practical guidance
  • Set a budget and stick to it. Do not chase losses.
  • Track time and spend. Avoid betting when tired, stressed, or under the influence.
• Support and help in India
  • NIMHANS Tele-Mental Health: 080-46110007
  • Kiran Mental Health Helpline: 1800-599-0019
  • iCALL: +91 9152987821
  • Gamblers Anonymous and Gambling Therapy provide peer and online support.

If you activate any limit or exclusion, changes follow the cooling-off periods shown in your account settings.

The platform maintains controls to help prevent money laundering and terrorist financing in line with applicable standards.

• KYC and verification
  • Identity, age, and address verification may include government-issued ID, PAN, and proof of address. Additional documents may be requested for source of funds or source of wealth checks.
• Monitoring and controls
  • Transactions are monitored using risk-based systems. Unusual patterns, rapid deposit-and-withdraw cycles, or multiple accounts may trigger reviews.
  • Only personal payment methods in your name are permitted. Cash deposits and anonymous instruments are not accepted.
• Sanctions and PEP screening
  • Screening against sanctions and politically exposed person lists may occur to comply with legal obligations.
• Consequences of policy breaches
  • The company may suspend the account, freeze funds, cancel bets, or block transactions where suspicious activity is detected.
  • Reports may be made to competent authorities, and cooperation will be provided as required by law.

This policy explains how personal data is handled for users in India in line with applicable privacy laws, including the Digital Personal Data Protection Act, 2023.

• Data collected
  • Registration data: name, date of birth, contact details.
  • Verification data: ID documents, PAN, address proofs, and related metadata.
  • Usage and device data: logins, pages viewed, app identifiers, IP, and cookies.
  • Transaction data: deposits, withdrawals, bets, bonuses, and account history.
• Purposes of use
  • Provide services, process payments, settle bets, and manage bonuses.
  • Verify identity, prevent fraud, and meet legal obligations.
  • Improve performance, personalise settings, and conduct analytics.
  • Send service communications. Marketing is based on consent and can be withdrawn in your account settings.
• Sharing and transfers
  • Data may be shared with payment providers, verification vendors, analytics partners, and regulators where required by law.
  • Cross-border transfers may occur under appropriate safeguards.
• Your rights
  • Access and confirmation of processing.
  • Correction of inaccurate or incomplete data.
  • Withdrawal of consent for marketing at any time.
  • Erasure requests, subject to legal retention duties.
  • Grievance redressal through the support channels listed on the website or app.
• Retention and cookies
  • Data is retained only for as long as needed for the purposes stated and legal requirements.
  • Cookies and similar technologies help deliver and measure services. You can manage preferences in your browser or device settings.

Protecting your account, transactions, and data is a priority.

• Technical measures
  • TLS encryption protects data in transit. Sensitive information is stored using encryption and access controls.
  • Firewalls, intrusion detection, and continuous monitoring help prevent unauthorised access.
• Account protection
  • Strong passwords and optional two-factor authentication are supported. Do not share credentials or leave sessions unattended.
  • Automatic session timeouts reduce the risk from inactive devices.
• Operational safeguards
  • Background checks for relevant staff, least-privilege access, and audit logging are in place.
  • Regular testing and incident response processes support quick investigation and remediation.
• Reporting
  • If you suspect unauthorised use of your account, contact support immediately using the channels shown on the site or in the app.