1win Contacts in India
You can reach us through on-site live chat, e-mail, phone support, popular messengers, and our official social pages. Support is available 24/7 in English and Hindi, and in select regional languages during business hours. You will find the 1win email address and key contact details below; replies arrive in under 2 minutes in chat and under 6 hours by e-mail.
All Ways to Contact 1win
You may contact us for account or payment help, partnerships, media or affiliate queries, corporate or legal details, or investor proposals. Use the 1win contact number for urgent matters; for detailed cases, send an e-mail.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| On-site Live Chat (24/7) | Open Help > Live chat on the website or app. Chat starts in a new window. | Urgent account access, deposits and withdrawals, bet or game issues, KYC or OTP problems. Average first response under 2 minutes. |
| Phone / Callback | Go to Help > Call us or Request a callback. The India contact number is shown there. | Time-sensitive matters, login or security locks, payment holds. Typical callback in 5–10 minutes. |
| E-mail Support | Use Help > Email support to send your message and files via the on-site e-mail form. | Detailed cases, document checks for KYC, account history reviews, formal complaints. Average reply in 2–6 hours. |
| WhatsApp Messenger | Tap Help > WhatsApp chat to open our verified business profile. | Short updates, quick follow-ups, simple account questions. Do not share full card numbers or passwords. |
| Telegram Messenger | Tap Help > Telegram chat from the app or the website footer. | Status checks, general question about the platform or a game. We never ask for your OTP. |
| Social Media (X, Facebook, Instagram) | Open official profiles from the footer and follow. Send a direct message. | General questions and feedback about the service. No personal account data. Typical reply within a few hours. |
| Help Centre Ticket | Go to Help Centre > Submit a ticket. Attach screenshots or PDFs if needed. | Complex account cases, chargeback responses, compliance queries. Turnaround 12–24 hours. |
| Affiliates Programme | Open Affiliates in the footer > Sign up or contact. | Affiliate applications, tracking questions, payout schedules, promotional materials. |
| Partnerships & Media | Open Partnerships or Media in the footer > Submit proposal or media request. | Co-marketing ideas, sponsorships, press interviews, PR materials. |
| Corporate & Legal | Help Centre > Corporate and legal enquiries form. | Legal notices, data protection requests, investor or corporate questions. We answer during business hours. |
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